Hi vonnieg. Welcome to the site. Please next time start a new thread with your question. This helps keep the forum organized and each topic clean.
As far as I know, the creditinform service offered for free by capital one is for people that are approved for their secured card. If you have had a card with them for many years I suspect it’s not a secured card so you might not be elegible for this offer, but you might want to call and check.