You know this doesn’t surprise me at all. It’s not the first time I’ve heard about Capital One’s customer service not having a clue what they’re talking about. Some people here have been told that this card will unsecure, some people have been told it never will. Other people have been told it depends on how you treat it…
This card will not unsecure. They never mention anything regarding this on their customer agreement documentation, and I’ve never read or heard anybody say their card unsecured. But their customer agreement documentation does mention that:
I doubt that this guy knew what he was talking about. I think that you would get all your money back if you closed your account. I’ve never read any comments stating otherwise. Plus their site says:
But then again, one more reason not to deposit more money into this account…if they don’t know what’s going on how can we be sure? I would play it safe and put my money elsewhere.